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Open-book management
June 2nd, 2009 by Joca

Similar to the open source concept used in software development and distribution, there’s a management concept known as open-book management.

The idea is quite simple: the financial reports (the company book) must be open to all employees in order to help them make informed decisions.

The basic rules are:

  • Give employees training to understand the financial information
  • Give employees all relevant financial information
  • Give employees responsibility for the numbers under their control
  • Give employees a financial stake in how the company performs

We cannot apply open-book management from one day to another. People need to be taught on financial book reading and interpretation, but I believe this concept makes sense for any company.

For further reading:

http://en.wikipedia.org/wiki/Open-book_management
http://www.greatgame.com/

Some additional information:

In its simplest form, Open-Book Management is a way of running a company that gets everyone focused on helping the business be successful. Employee goals and accountabilities are tied directly to the success of the company. It teaches all employees what is critical to success and how they can make a difference – both individually and as part of a team. Employees know and understand how they each contribute to the financial performance of the company, in such a way that they truly understand how the business works.

The Great Game draws from the successes and failures of thousands of open-book management practitioners to show how any company can teach its employees:

  • How to think and act like owners
  • How to promote continuous learning at every level of the organization
  • How to fire up employees’ competitive juices
  • How to broaden the concept of leadership
  • How to delegate responsibility for the business
  • How to drive innovation and build value in the business
  • How to improve financial results for the company and themselves

I really like this concept and I’ve been using it for a long time, even without knowing its name. It is easier to do anything if we know the reason for doing it, and open-book management makes the reason very explicit.

Please checkout my other posts on leadership.

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5 Responses  
Keshia writes:
June 10th, 2009 at 11:44 AM

Hi! My name is Keshia, and I actually work for Jack Stack’s company, The Great Game of Business, that teaches the Open-Book Management philosophy you reference in your blog. I just wanted to say that I enjoyed your post and thank you for sharing the benefits of OBM on your blog. I believe that OBM is a philosophy that will become even more valuable with the uncertainty of the economy in the next few months, and it is so important for entrepreneurs to communicate with their employees on such critical issues. Have a great day and thanks for sharing!

Joca on stuff (about internet, product management, agile, swimming and etc.) » Blog Archive » Managing without managers writes:
June 13th, 2009 at 12:31 AM

[...] many of his ideas are in sync with the Open-Book Management ideas I mentioned earlier in this [...]

Joca writes:
June 13th, 2009 at 12:39 AM

Hi Keisha! Thanks for visiting my blog! :-)

I was always in favor of letting everyone in an organization know about its numbers. Knowing the number is much easier to understand why we need to do certain things and it really improves everyone’s motivation. I recently found about the Open-Book Management concept which made sense immediately to me. I’m now reading Jack Stack’s book, The Great Game of Business, and maybe someday I’ll have the opportunity to visit his company.

Joca on stuff (about internet, product management, agile, swimming and etc.) » Blog Archive » Clóvis Bojikian, former Semco’s HR director, on how to implement organizational democracy writes:
August 9th, 2009 at 12:51 AM

[...] And Semco was ready for the final step, profit sharing. The owners decided to give twenty something percent of the profit to the employees and all the rest was decided in a participative manner. The employees created a set of principles. One of the main principles read more or less like this: “It is not enough to be transparent, we need to educate”. The idea is that not only all numbers of the company be open to all employees but all the employees must be trained to be able to read those numbers. Income statement, P&L and cash flow require some background in order to be read and understood. This is the basis of the Open Book Management: [...]

Joca on stuff (about internet, product management, agile, swimming and etc.) » Blog Archive » Open-book management writes:
August 9th, 2009 at 12:52 AM

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